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How do I rename my Burner and my custom ENS name?

Learn how to change your Burner’s name and custom ENS to personalize your wallet.

How do I set up my new Burner Bitcoin?

A quick guide to onboarding your new Burner on Bitcoin.

How do I swap Ethereum tokens?

Learn how to swap Ethereum tokens in BurnerOS.

What are Optimistic Rollups?

An introduction to Optimistic Rollups.

If I change my PIN, does it update on my backup cards too?

Learn how PIN codes work across your primary Burner and backup cards.

Why does NFC tapping not work on certain phones?

Learn why some phones may have difficulty reading Burner cards.

What NFT standards does Burner support?

Learn which NFT standards Burner supports.

I'm having an issue connecting to a dApp using WalletConnect. What could be wrong?

Troubleshoot connection issues with WalletConnect.

What is WalletConnect?

Introduction to WalletConnect.

What are Decentralized Applications (dApps)?

Introduction to dApps.

How do I disconnect from a dApp?

Learn how to disconnect your Burner from a dApp.

How to Connect Your Burner Wallet to a dApp with WalletConnect

Learn how to use WalletConnect to connect your Burner wallet to decentralized applications (dApps) like Uniswap, Aave, and OpenSea.

How do I remove an account on Burner?

Learn how to clear an account from your Burner.

Can I update the firmware on my Burner?

Learn whether your Burner requires firmware updates.

Do all my Burners managed in BurnerOS share the same balance?

Understand how Burner balances work in BurnerOS.

Why do I see an NFC pop-up when scanning my Burner on an iPhone?

Can I manage multiple Burners?

Learn how to manage and switch between multiple Burners.

Can my Burner be damaged by X-ray or magnetic fields?

Find out if X-ray machines or magnetic fields could affect your Burner.

How do I provide feedback on Burner?

Learn how to report issues, share suggestions, and request new features for Burner.

How do I change my Burner’s theme?

Customize your Burner’s appearance by selecting a new theme.

Why are my USD II funds missing or delayed?

Learn what to do if your USD II funds haven’t arrived.

Who can I contact with questions or concerns about USD II payments?

Learn how to get help with your USD II payment.

What is the minimum amount of USD II I can buy at a time?

Learn about the minimum USDC amount required to purchase USD II.

What is Bitcoin?

An introduction to the Bitcoin network.

Does Burner support Lightning or other Bitcoin assets?

Learn what Bitcoin assets Burner supports.

What are sats, bits, mBTC, and BTC?

A quick explanation of Bitcoin units like sats, bits, mBTC, and BTC.

Where is the NFC Reader on my phone?

Find the NFC reader location on your phone to ensure successful taps with your Burner card.

What type of Bitcoin address does Burner use?

Learn which type of Bitcoin address Burner uses for sending and receiving BTC.

How to resolve error codes

A list of potential error messages and the recommended steps to resolve them.

Does Burner support deterministic signatures?

Why Burner doesn’t currently support deterministic signatures.

How to re-enable NFC permissions in your browser

Learn how to re-enable NFC scanning in your browser if permissions were accidentally blocked for BurnerOS.

Is BurnerOS open source? Can I run it myself?

Learn whether BurnerOS is open source and what parts of the system you can run yourself.

What happens if Burner is no longer supported by BurnerOS?

Learn what happens if BurnerOS ever stops working.

How would I know if my Burner has been duplicated or tampered with?

Learn about how to check your Burner's tamper status.

How do I add funds to my Burner Bitcoin?

How to transfer crypto, use Coinbase Onramp, or bank wire to fund your Burner Bitcoin wallet.

What is USD II ($USD2)?

Learn about the USD II stablecoin.

What is Burner Pay?

Learn what Burner Pay is, how the digital wallet works, and how to use it to pay invoices from people and businesses.