Return & Refund Policy
You have 15 days from the date you receive your Burner to request a return and refund, as long as the product is unused and sealed in its original packaging.
Return & Refund Process
Make sure the Burner is unused and still in its original packaging.
Contact us at [email protected] to initiate the return and refund process.
We will provide you with detailed instructions on how to return the product.
Once we receive the returned Burner, your refund will be processed within 14 days.
Note: Shipping costs are non-refundable. You will be responsible for return shipping costs.
If your Burner is defective or you have other concerns, please let us know so we can assist you further.