4 articles
Troubleshooting
Fixes for common issues
What should I do if tapping my Burner fails?
Learn what to check if tapping your Burner card fails during tasks like loading BurnerOS, confirming a setting, or signing a transaction.
What happens if my Burner is lost or stolen? Can someone access my assets?
Learn what happens if your Burner is lost or stolen and how to proactively secure your assets.
I sent my tokens to the wrong wallet. Is there any way to get them back?
Understand why tokens sent to the wrong wallet cannot be recovered.
What should I do if I forget my PIN code or enter it incorrectly too many times?
Learn what happens if you forget your PIN code or exceed the maximum number of entry attempts.